Home > Terms and Conditions

Terms and Conditions

We are pleased to be able to offer the patient portal service to you. Through this portal, you will be able to request appointments and ask questions.  This is a new service that we are offering and so please be patient as we work through any unexpected issues or disruptions in service.  We will try to keep these disruptions to a minimum and ask that you bring any issues that you notice to our attention.

PLEASE NOTE:  The portal is a convenience service; it is not intended to be a substitute for seeing your physician.

In order to access the portal, you must agree to the following terms and conditions.

1.  I understand that the portal is NOT to be used for medical emergencies.  If I am experiencing a medical emergency, I will call 9-1-1 or go to the emergency room. 

2.  An adult patient (over 18) may access the portal.  Parents and guardians of minor, unemancipated, children may access the portal relating to their child.  In addition, competent adults may grant third parties the right to access their portal by following the instructions provided.

3.  I understand that it is possible that information on the portal may contain an error or be incomplete or there could be an interruption which causes a question or communication from me or to me not to be delivered or accessible.  If I have a concern or a question or if something is unexpected or confusing, I understand that I should call my doctor’s office and not rely on the portal information as complete and accurate.

4. I understand that the patient portal may not contain my entire medical record.

5. I understand that for inpatient and Emergency Room medical records, my information will be available in the portal within 36 hours after discharge; my medical records for outpatient tests, procedures, and visits (including Physician Group office encounters) will be available to me in the portal within 4 business days of my visit or from the time results are made available to my healthcare provider.

6.  I understand that my confidential patient information is available through this portal.  If I do not log out and close my browser, others may be able to see my information.  If I give my user name and password to anyone else, they will be able to access my information.

7.  If I believe someone else has access to my user name and password that I have not authorized, I will change my password following the instructions described in the portal.

8.  I understand that while Mount Nittany Health attempts to ensure that its electronic communications are secure, they may still be subject to interception.

9.  I understand that the patient portal is available as a convenience and that Mount Nittany Health may terminate access at any time for any reason.  I also understand that my participation is entirely voluntary and I can elect to terminate access at any time.

10.  I agree that I have no right to copy, modify, change, store, license, assign or exploit the portal software in any manner.

11.  The portal and the terms and conditions may be changed periodically.  I understand that I should re-read these terms and conditions whenever I access the portal.

I understand that Mount Nittany Health will attempt to provide portal access without material downtime or interruption, but cannot guarantee access.  In addition, Mount Nittany Health will also attempt to make sure the information on the portal is accurate, but we cannot guarantee its accuracy, timeliness, or completeness or that it will be error free.  IF I HAVE ANY CONCERN ABOUT THE ACCURACY OR COMPLETENESS OF PORTAL INFORMATION, I WILL CONTACT MY DOCTOR PROMPTLY TO VERIFY INFORMATION AND WILL NOT RELY ON THE PORTAL DATA.



By clicking "Agree" on this page, I authorize the use or disclosure of my health information as described below:

1. Person or organization authorized to use or disclose the information: Mount Nittany Medical Center, Mount Nittany Surgical Center, and/or Mount Nittany Physician Group.

2. I acknowledge that I am authorized to receive this information.

3. Description of information that may be used or disclosed: Protected Health Information for the purposes of viewing, downloading, or transmitting said information via the My Mount Nittany Health Patient Portal.

4. Purpose of the use or disclosure of information: Personal or Other

5. This authorization expires if and when I request to terminate my patient portal account.

6. I understand that if the person or entity that receives the information is not a healthcare provider or health plan covered by federal privacy regulations, the information described above may be re-disclosed and no longer protected by these regulations.

7. I understand that I may refuse to "Agree" to this authorization and that my refusal to "Agree" will not affect my ability to obtain other treatment or payment or my eligibility for benefits (if a Mount Nittany Health employee). I may inspect, print, download, or transmit any information used or disclosed under this authorization.

8. I understand that I may revoke this authorization in writing at any time. I understand that any information previously released cannot be revoked and that revocation of this authorization may require severing my medical record information from my patient portal account.

9. By completing the authorization, I affirm the accuracy of the information I have provided and I understand that my typed name will serve as my electronic signature and will be valid and enforceable.



As part of our commitment to providing this online access, we are obligated to comply with Pennsylvania laws. In Pennsylvania, the Mental Health age of maturity is 14 years old. This means that we have to provide safeguards to protect the privacy of patients receiving mental health treatment in Pennsylvania beginning at the age of 14.

Similarly, when a minor becomes an emancipated minor before he reaches the age of 18, he or she has the full and exclusive right to control his or her records. The emancipated minor can determine for him/herself who else, if anyone, may have access to his or her records. A minor between 14 and 17 can become emancipated before 18 if any of the following Age of Majority acts occurs:

1.     he is married or divorced;

2.     she is 16 years or older, has left her parents’ household, and is capable of acting independently;

3.     he has graduated from high school;

4.     she has been pregnant; or

5.     a court has declared the minor to be emancipated.

If one of these Age of Majority events occurs, the minor has the right to restrict parental access to the minor’s records.  We have no direct means of knowing if a patient becomes an emancipated minor before age 18. We will assume that one of these events has NOT occurred, unless you or your child advises us to the contrary. It is, therefore, the responsibility of either the parent or the minor to notify Mount Nittany Health at the number or address below that an Age of Majority event such as legal emancipation, mental health event, or a change in either the minor’s or the parent’s desire to allow a parent or guardian to access the minor's health information online, has occurred. 

Please note: If we are advised of an Age of Majority event that converts a minor into an emancipated minor, we will rely on the representations of the minor regarding the portal, meaning that we will restrict or deny parental access to the minor’s records if the minor informs us that an Age of Majority event or mental health treatment has occurred. We will notify both the minor and his or her parents via the portal if we restrict or deny parental access to the minor’s records.

Thus, if your child is being evaluated for pregnancy, venereal disease, or is between the ages of 14 and 17 and has received mental health treatment or experienced another Age of Majority event, and he or she no longer wishes for a parent or guardian to view their health information online or to interact with Mount Nittany Health on his or her behalf through the patient portal, the minor will need to notify us at the number or address below.

Regardless of whether an Age of Majority event has taken place, once a child reaches the age of 18, parental access is automatically discontinued.

Please contact us at the following to tell us about Age of Majority events:

Mount Nittany Health
HIM/Medical Records Department
1800 E. Park Ave
State College, PA 16803

Mount Nittany Health is not responsible for any liability, claim, or loss resulting from your use of the portal, or from any inaccuracies or defects in the information, the communication lines, the software, or any other service or device relating to the portal.  Mount Nittany is not responsible for any incidental or consequential damages.

The services and content of the portal are provided solely for your convenience and personal use.  Use of the portal for any purpose other than as outlined herein is strictly prohibited.

These terms and conditions are governed by the laws of the Commonwealth of Pennsylvania.

updated: 8/20/2015

© Mount Nittany Health. All Rights Reserved.